Shipping Policy
At Feel Relax, we aim to deliver your comfort right to your doorstep, quickly and safely.
1. Processing Time
Orders are typically processed within 1–3 business days.
Personalized or custom items may require additional processing time.
2. Shipping Time
Standard shipping usually takes 5–10 business days, depending on your location.
Expedited shipping options may be available at checkout.
3. Shipping Charges
Shipping costs are calculated at checkout based on weight, size, and destination.
Free shipping offers, if applicable, will be specified at the time of purchase.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can use the tracking number to monitor the delivery status of your package.
5. International Shipping
We currently ship to [specify countries if needed].
International shipping charges and delivery times may vary depending on the destination.
Customs duties, taxes, and fees may apply and are the responsibility of the recipient.
6. Lost or Damaged Shipments
If your order is lost or arrives damaged, contact our customer support at feelrelex2022@gmail.com.
We will assist you with a replacement or refund, depending on availability and circumstances.
7. Address Accuracy
Please ensure your shipping address is accurate at the time of order.
We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.